Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a clear subject line (d) forgetting the file
- 2.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
- 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 5.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 7.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
- 9.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
- 10.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 12.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 14.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
- 15.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) signing with your name (d) no subject line
- 16.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
- 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) no name at the end (d) one huge paragraph
- 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 19.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) no subject line (d) a sensible email ID
- 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 21.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) checking spelling (d) signing with your name
- 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 23.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 25.Which of these is a poor email habit? (a) emojis to a principal (b) replying within a day (c) a clear subject line (d) signing with your name
- 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 27.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 28.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 29.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 30.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) text-message spelling (d) a clear subject line
- 31.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) no name at the end (d) emojis to a principal
- 32.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) no name at the end (d) emojis to a principal
- 33.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
- 34.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 36.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 38.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 39.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 40.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) replying within a day (d) forgetting the file
Answer key
- forgetting the file
- formally and briefly
- the sign-off
- a good email habit
- the details
- the subject line
- the greeting
- that a file is attached
- after a few working days
- the greeting
- the main message
- a poor email habit
- a poor email habit
- the details
- no subject line
- one based on your name
- a polite greeting
- the greeting
- no subject line
- why you are writing
- a silly email ID
- the sign-off
- a poor email habit
- the subject line
- emojis to a principal
- a good email habit
- the greeting
- the sign-off
- a good email habit
- a clear subject line
- signing with your name
- naming the attachment
- read it once more
- a good email habit
- the subject line
- why you are writing
- a polite thank-you line
- a poor email habit
- the subject line
- replying within a day
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