Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 749 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) signing with your name (c) a silly email ID (d) ALL CAPITAL LETTERS
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
3. 3.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
5. 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
7. 7.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) replying within a day (d) forgetting the file
9. 9.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a sensible email ID (d) emojis to a principal
11. 11.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
13. 13.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) no subject line
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
16. 16.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) naming the attachment (d) short paragraphs
22. 22.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) replying within a day (d) emojis to a principal
23. 23.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
24. 24.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) a clear subject line (d) text-message spelling
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
28. 28.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) emojis to a principal
30. 30.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
31. 31.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) emojis to a principal (d) a polite greeting
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) replying within a day (d) text-message spelling
33. 33.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
34. 34.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) a silly email ID (d) ALL CAPITAL LETTERS
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
38. 38.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off

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