Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 755 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
2. 2.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
7. 7.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
8. 8.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
9. 9.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) a silly email ID (d) a polite greeting
10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
11. 11.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
12. 12.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) no subject line
15. 15.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) checking spelling (d) replying within a day
16. 16.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
17. 17.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
19. 19.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) short paragraphs (d) naming the attachment
20. 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
22. 22.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
23. 23.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a silly email ID (d) no name at the end
26. 26.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
27. 27.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
28. 28.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) one huge paragraph (d) checking spelling
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) checking spelling (d) forgetting the file
31. 31.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
32. 32.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) signing with your name (d) replying within a day
33. 33.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
34. 34.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) forgetting the file (d) a sensible email ID
39. 39.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
40. 40.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line

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