Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 756 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) checking spelling (d) naming the attachment
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) no subject line (d) signing with your name
7. 7.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
9. 9.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
10. 10.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
13. 13.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) text-message spelling (d) no name at the end
14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) one huge paragraph (d) emojis to a principal
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) signing with your name (d) short paragraphs
17. 17.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a sensible email ID (d) ALL CAPITAL LETTERS
18. 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
19. 19.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
20. 20.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
21. 21.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
22. 22.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
23. 23.Which of these is a good email habit? (a) text-message spelling (b) naming the attachment (c) one huge paragraph (d) emojis to a principal
24. 24.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) nothing (d) read it once more
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
26. 26.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
27. 27.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) no name at the end
29. 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
30. 30.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
31. 31.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) forgetting the file (d) signing with your name
32. 32.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) a clear subject line (d) replying within a day
34. 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
38. 38.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
39. 39.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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