Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) naming the attachment (d) a clear subject line
- 2.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 3.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 4.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 5.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 6.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 7.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 8.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 9.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) a silly email ID (d) one huge paragraph
- 10.Which of these is a poor email habit? (a) emojis to a principal (b) a polite greeting (c) signing with your name (d) replying within a day
- 11.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 12.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
- 13.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 14.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a clear subject line (d) signing with your name
- 15.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) text-message spelling (d) replying within a day
- 16.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 18.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
- 19.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no subject line (d) replying within a day
- 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 21.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
- 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 23.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
- 24.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 25.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) forgetting the file (d) checking spelling
- 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
- 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) naming the attachment (d) emojis to a principal
- 28.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) signing with your name (d) text-message spelling
- 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 30.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) a polite greeting (d) short paragraphs
- 31.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) short paragraphs (d) checking spelling
- 32.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 36.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) emojis to a principal (d) text-message spelling
- 37.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) signing with your name
- 38.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a silly email ID (d) a sensible email ID
- 39.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 40.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) checking spelling (d) naming the attachment
Answer key
- text-message spelling
- a good email habit
- the greeting
- the sign-off
- a good email habit
- a polite thank-you line
- the greeting
- a poor email habit
- a clear subject line
- emojis to a principal
- a poor email habit
- one based on your name
- why you are writing
- no name at the end
- replying within a day
- sum up the email
- a poor email habit
- a polite greeting
- replying within a day
- formally and briefly
- read it once more
- the sign-off
- the subject line
- the greeting
- checking spelling
- after a few working days
- naming the attachment
- text-message spelling
- the subject line
- forgetting the file
- a silly email ID
- the sign-off
- the main message
- the main message
- why you are writing
- a polite greeting
- signing with your name
- a sensible email ID
- a polite thank-you line
- a silly email ID
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