Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 758 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) a silly email ID
4. 4.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) no subject line (d) emojis to a principal
8. 8.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
9. 9.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no subject line (d) replying within a day
10. 10.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) signing with your name (d) naming the attachment
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) signing with your name (d) one huge paragraph
13. 13.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) short paragraphs (d) checking spelling
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
15. 15.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
16. 16.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a polite greeting (d) a sensible email ID
17. 17.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
18. 18.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
19. 19.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) signing with your name (d) a polite greeting
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a clear subject line
25. 25.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
26. 26.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) emojis to a principal (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) signing with your name (d) emojis to a principal
29. 29.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
30. 30.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
31. 31.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
32. 32.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) naming the attachment
35. 35.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
36. 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) forgetting the file (d) no name at the end
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

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