Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 759 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) emojis to a principal
3. 3.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
4. 4.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
5. 5.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) short paragraphs (d) a polite greeting
6. 6.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) one huge paragraph (d) replying within a day
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) replying within a day (d) short paragraphs
8. 8.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
10. 10.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) emojis to a principal (d) forgetting the file
11. 11.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
13. 13.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) a sensible email ID (d) signing with your name
16. 16.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) a clear subject line (d) replying within a day
17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) forgetting the file (d) a clear subject line
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) short paragraphs (d) emojis to a principal
19. 19.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
25. 25.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
26. 26.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) a clear subject line (d) a polite greeting
27. 27.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) naming the attachment (d) signing with your name
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) one huge paragraph (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
36. 36.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
37. 37.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no subject line (d) a silly email ID
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
39. 39.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line

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