Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 760 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
2. 2.Which of these is a good email habit? (a) short paragraphs (b) no name at the end (c) no subject line (d) a silly email ID
3. 3.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) emojis to a principal (d) ALL CAPITAL LETTERS
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) no name at the end (d) a clear subject line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a silly email ID (d) naming the attachment
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
14. 14.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
15. 15.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
21. 21.Which of these is a good email habit? (a) no subject line (b) checking spelling (c) text-message spelling (d) forgetting the file
22. 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
24. 24.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
25. 25.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) replying within a day (d) ALL CAPITAL LETTERS
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a sensible email ID (d) signing with your name
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) no name at the end
34. 34.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
35. 35.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
36. 36.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) naming the attachment
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) checking spelling
38. 38.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) a clear subject line (d) short paragraphs
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
40. 40.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) a polite greeting

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