Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 761 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) a silly email ID (d) emojis to a principal
2. 2.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) no subject line (d) ALL CAPITAL LETTERS
3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
4. 4.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) a polite greeting (d) naming the attachment
5. 5.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
6. 6.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
7. 7.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) no name at the end (d) naming the attachment
9. 9.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) a silly email ID (d) emojis to a principal
10. 10.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
11. 11.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
12. 12.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) emojis to a principal (d) text-message spelling
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
14. 14.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
15. 15.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) checking spelling (d) ALL CAPITAL LETTERS
16. 16.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) emojis to a principal
18. 18.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
19. 19.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) one huge paragraph (d) replying within a day
20. 20.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) text-message spelling (d) signing with your name
22. 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
26. 26.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) checking spelling (d) a polite greeting
27. 27.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
29. 29.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) short paragraphs (d) a silly email ID
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
33. 33.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) text-message spelling (d) signing with your name
34. 34.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
36. 36.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
37. 37.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
38. 38.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) short paragraphs (d) one huge paragraph

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