Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 762 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) replying within a day (d) no name at the end
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a clear subject line
3. 3.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) text-message spelling (d) forgetting the file
5. 5.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) a silly email ID (d) no subject line
6. 6.Which of these is a poor email habit? (a) forgetting the file (b) naming the attachment (c) a clear subject line (d) checking spelling
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
8. 8.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
9. 9.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
10. 10.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a clear subject line (d) a sensible email ID
11. 11.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
12. 12.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a polite greeting (d) text-message spelling
13. 13.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
15. 15.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) no name at the end (d) text-message spelling
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
19. 19.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
20. 20.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
21. 21.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) naming the attachment (d) emojis to a principal
22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) checking spelling
26. 26.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) checking spelling (d) short paragraphs
27. 27.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
30. 30.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
31. 31.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
35. 35.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) one huge paragraph (b) naming the attachment (c) short paragraphs (d) checking spelling
40. 40.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing

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