Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 763 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
4. 4.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
5. 5.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
6. 6.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) naming the attachment (d) a sensible email ID
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) checking spelling (d) ALL CAPITAL LETTERS
11. 11.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) signing with your name (d) forgetting the file
12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
13. 13.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
14. 14.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) no subject line (d) checking spelling
15. 15.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
16. 16.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) text-message spelling (d) a polite greeting
17. 17.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
19. 19.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) one huge paragraph
21. 21.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) emojis to a principal
24. 24.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) emojis to a principal (d) a clear subject line
25. 25.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
26. 26.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
29. 29.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
30. 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
33. 33.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
36. 36.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
37. 37.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) no name at the end (d) short paragraphs
38. 38.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) checking spelling (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a silly email ID (d) one huge paragraph
40. 40.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit

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