Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 764 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) checking spelling
3. 3.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
4. 4.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) no subject line (d) naming the attachment
5. 5.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) no name at the end (d) a polite greeting
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
9. 9.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) short paragraphs (d) ALL CAPITAL LETTERS
10. 10.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
11. 11.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a silly email ID (d) signing with your name
14. 14.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
15. 15.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) a silly email ID (d) a sensible email ID
16. 16.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) replying within a day (d) one huge paragraph
17. 17.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) one huge paragraph (d) replying within a day
18. 18.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) a silly email ID (d) a sensible email ID
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) signing with your name (d) forgetting the file
20. 20.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) no name at the end (d) a polite greeting
21. 21.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) text-message spelling (d) a sensible email ID
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
24. 24.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
25. 25.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
27. 27.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
28. 28.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) signing with your name
30. 30.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) a polite greeting
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) forgetting the file (d) a clear subject line
38. 38.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
39. 39.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting

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