Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 77 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
2. 2.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
3. 3.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
4. 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
5. 5.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
7. 7.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) replying within a day
8. 8.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
10. 10.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) checking spelling (d) a sensible email ID
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
13. 13.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
14. 14.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) forgetting the file (d) a silly email ID
16. 16.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
17. 17.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) a sensible email ID
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) text-message spelling
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) a polite greeting (d) text-message spelling
24. 24.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
25. 25.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
27. 27.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
31. 31.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
33. 33.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) signing with your name
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) naming the attachment (d) emojis to a principal
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
37. 37.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) a clear subject line
38. 38.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
40. 40.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached

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