Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 78 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
3. 3.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
4. 4.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) signing with your name (d) checking spelling
5. 5.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) a silly email ID (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) no name at the end
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
10. 10.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
13. 13.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) short paragraphs
14. 14.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) replying within a day (d) a silly email ID
15. 15.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
16. 16.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) replying within a day
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) a clear subject line (d) ALL CAPITAL LETTERS
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) checking spelling
27. 27.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
29. 29.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
30. 30.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) a silly email ID (d) ALL CAPITAL LETTERS
32. 32.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
33. 33.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
36. 36.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) checking spelling (d) forgetting the file
38. 38.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) text-message spelling (d) forgetting the file
40. 40.Which of these is a poor email habit? (a) a sensible email ID (b) a silly email ID (c) checking spelling (d) short paragraphs

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