Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 774 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
2. 2.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
3. 3.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
4. 4.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no name at the end (d) naming the attachment
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a clear subject line (d) a silly email ID
9. 9.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) a polite greeting (d) checking spelling
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
11. 11.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) checking spelling
12. 12.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
14. 14.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
16. 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
17. 17.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
20. 20.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
22. 22.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
23. 23.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) text-message spelling (d) a clear subject line
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
25. 25.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
26. 26.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) text-message spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
28. 28.Which of these is a poor email habit? (a) replying within a day (b) forgetting the file (c) signing with your name (d) checking spelling
29. 29.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a polite greeting (d) no subject line
30. 30.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) text-message spelling (d) forgetting the file
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) no name at the end (d) naming the attachment
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
38. 38.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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