Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 775 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) emojis to a principal (d) signing with your name
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) text-message spelling (d) a polite greeting
3. 3.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) checking spelling
5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) short paragraphs (d) ALL CAPITAL LETTERS
7. 7.Which of these is a poor email habit? (a) signing with your name (b) one huge paragraph (c) a clear subject line (d) a polite greeting
8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
9. 9.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
10. 10.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
11. 11.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
12. 12.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
13. 13.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) short paragraphs (d) no subject line
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) your pet’s nickname (d) a gaming handle
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
22. 22.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) checking spelling (d) a clear subject line
26. 26.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) a silly email ID
27. 27.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
28. 28.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) naming the attachment (d) forgetting the file
29. 29.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) one huge paragraph (d) ALL CAPITAL LETTERS
30. 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) a polite greeting (d) one huge paragraph
32. 32.Which of these is a poor email habit? (a) a clear subject line (b) emojis to a principal (c) naming the attachment (d) short paragraphs
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
36. 36.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
39. 39.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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