Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 776 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) text-message spelling (d) a silly email ID
2. 2.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) forgetting the file (d) checking spelling
4. 4.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) replying within a day (d) no subject line
5. 5.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) emojis to a principal
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
7. 7.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) emojis to a principal (d) no subject line
8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
11. 11.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
12. 12.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) checking spelling (d) no subject line
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
14. 14.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) one huge paragraph (d) replying within a day
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) ALL CAPITAL LETTERS (d) a sensible email ID
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a sensible email ID (d) no subject line
18. 18.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) naming the attachment (d) a silly email ID
20. 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a silly email ID (d) a clear subject line
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) signing with your name (d) text-message spelling
24. 24.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) signing with your name (d) no name at the end
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) checking spelling
28. 28.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) a sensible email ID
29. 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) replying within a day
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
32. 32.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) replying within a day
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
35. 35.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) a sensible email ID (d) a polite greeting
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) emojis to a principal (d) a sensible email ID
37. 37.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) a clear subject line
38. 38.Which of these is a good email habit? (a) a polite greeting (b) no subject line (c) forgetting the file (d) no name at the end
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
40. 40.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting

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