Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 79 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) short paragraphs (d) a clear subject line
3. 3.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
6. 6.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) no subject line (d) forgetting the file
7. 7.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) replying within a day (d) signing with your name
8. 8.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
12. 12.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) emojis to a principal (d) signing with your name
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) a sensible email ID (d) naming the attachment
14. 14.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
15. 15.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) emojis to a principal (d) a sensible email ID
16. 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
18. 18.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
22. 22.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
23. 23.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
26. 26.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) checking spelling (d) a clear subject line
29. 29.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) a clear subject line (d) short paragraphs
30. 30.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) text-message spelling (d) emojis to a principal
32. 32.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) naming the attachment (d) checking spelling
34. 34.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
35. 35.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
36. 36.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
37. 37.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
38. 38.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) forgetting the file (d) a polite greeting
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off

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