Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) one huge paragraph
- 2.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) emojis to a principal (d) no name at the end
- 3.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 4.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) naming the attachment
- 5.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 6.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) a polite greeting (d) a silly email ID
- 7.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) no name at the end (d) checking spelling
- 8.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a silly email ID (d) naming the attachment
- 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 10.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
- 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 12.Which of these is a good email habit? (a) no name at the end (b) replying within a day (c) ALL CAPITAL LETTERS (d) text-message spelling
- 13.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) a clear subject line
- 14.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) replying within a day (d) one huge paragraph
- 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
- 16.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 20.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 21.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 23.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
- 24.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) a sensible email ID (d) forgetting the file
- 25.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) signing with your name (d) a polite greeting
- 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 27.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 28.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 29.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 30.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
- 31.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) checking spelling (d) a sensible email ID
- 32.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 33.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) a clear subject line
- 35.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 36.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) no subject line
- 37.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) signing with your name (d) text-message spelling
- 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 39.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) no subject line
- 40.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a polite greeting (d) forgetting the file
Answer key
- one huge paragraph
- signing with your name
- a poor email habit
- emojis to a principal
- a good email habit
- a polite greeting
- checking spelling
- naming the attachment
- why you are writing
- emojis to a principal
- a poor email habit
- replying within a day
- a silly email ID
- replying within a day
- formally and briefly
- read it once more
- the subject line
- the greeting
- the subject line
- the greeting
- a good email habit
- a good email habit
- that a file is attached
- a sensible email ID
- text-message spelling
- the subject line
- the subject line
- a good email habit
- why you are writing
- one based on your name
- ALL CAPITAL LETTERS
- the subject line
- the greeting
- a clear subject line
- the sign-off
- no subject line
- signing with your name
- the subject line
- no subject line
- a polite greeting
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