Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 783 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) emojis to a principal (d) no name at the end
2. 2.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
3. 3.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
6. 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) no subject line (d) a sensible email ID
12. 12.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) text-message spelling (d) a clear subject line
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
16. 16.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) checking spelling (d) no subject line
17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
18. 18.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
19. 19.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
22. 22.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) signing with your name
24. 24.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
26. 26.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) forgetting the file
27. 27.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
28. 28.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
29. 29.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
30. 30.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
31. 31.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) checking spelling (d) a silly email ID
34. 34.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
35. 35.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) forgetting the file
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) one huge paragraph (d) no name at the end
39. 39.Which of these is a good email habit? (a) no name at the end (b) ALL CAPITAL LETTERS (c) short paragraphs (d) text-message spelling
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting

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