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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 784 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) signing with your name (d) ALL CAPITAL LETTERS
  2. 2.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  3. 3.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) no subject line (d) a clear subject line
  4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) naming the attachment (d) emojis to a principal
  6. 6.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  7. 7.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a clear subject line
  8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) a clear subject line
  9. 9.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) a clear subject line (d) ALL CAPITAL LETTERS
  10. 10.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  11. 11.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  12. 12.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  13. 13.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) replying within a day (d) a clear subject line
  15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) checking spelling (d) a silly email ID
  16. 16.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  17. 17.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
  18. 18.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
  19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  20. 20.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  21. 21.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) naming the attachment (d) no subject line
  22. 22.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  23. 23.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  24. 24.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  26. 26.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) emojis to a principal (d) no subject line
  27. 27.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  28. 28.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) forgetting the file (d) a silly email ID
  29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a polite greeting (d) one huge paragraph
  30. 30.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
  31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  32. 32.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) no subject line (d) signing with your name
  34. 34.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) replying within a day (d) text-message spelling
  35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  36. 36.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  37. 37.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  38. 38.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
  39. 39.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message

Answer key

  1. signing with your name
  2. the details
  3. a clear subject line
  4. the subject line
  5. naming the attachment
  6. the details
  7. ALL CAPITAL LETTERS
  8. forgetting the file
  9. ALL CAPITAL LETTERS
  10. the subject line
  11. the main message
  12. a good email habit
  13. a good email habit
  14. no subject line
  15. a silly email ID
  16. the greeting
  17. formally and briefly
  18. one based on your name
  19. the sign-off
  20. the details
  21. no subject line
  22. the subject line
  23. the sign-off
  24. a poor email habit
  25. a poor email habit
  26. naming the attachment
  27. the greeting
  28. a polite greeting
  29. a polite greeting
  30. sum up the email
  31. a poor email habit
  32. the greeting
  33. signing with your name
  34. text-message spelling
  35. a poor email habit
  36. the subject line
  37. the subject line
  38. read it once more
  39. the greeting
  40. the main message

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