Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 787 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a sensible email ID (d) emojis to a principal
4. 4.Which of these is a poor email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) checking spelling
5. 5.🔍 Which is the odd one out? (a) no name at the end (b) replying within a day (c) short paragraphs (d) a clear subject line
6. 6.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
7. 7.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
9. 9.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
11. 11.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
12. 12.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) a polite greeting (d) naming the attachment
13. 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
14. 14.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
15. 15.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) text-message spelling (d) signing with your name
18. 18.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
19. 19.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
20. 20.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a sensible email ID (d) emojis to a principal
22. 22.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
23. 23.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a silly email ID
24. 24.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
25. 25.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
26. 26.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) no subject line (d) short paragraphs
27. 27.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) short paragraphs
29. 29.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
30. 30.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) forgetting the file (d) one huge paragraph
31. 31.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) text-message spelling
32. 32.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
33. 33.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) one huge paragraph (d) emojis to a principal
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
36. 36.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing

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