Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 80 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
3. 3.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) checking spelling (d) naming the attachment
6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) checking spelling (d) a silly email ID
8. 8.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) checking spelling (d) one huge paragraph
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) text-message spelling (d) replying within a day
11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
12. 12.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
13. 13.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a silly email ID (d) no subject line
15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
16. 16.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
17. 17.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
18. 18.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) a polite greeting (d) short paragraphs
19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
20. 20.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a polite greeting (d) a clear subject line
24. 24.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
25. 25.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) no subject line (d) a sensible email ID
27. 27.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) a sensible email ID (d) replying within a day
28. 28.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
29. 29.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a sensible email ID (d) naming the attachment
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
34. 34.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) checking spelling (d) emojis to a principal
36. 36.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) one huge paragraph (d) no subject line
37. 37.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

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