Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 794 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
2. 2.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
3. 3.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) no subject line (d) short paragraphs
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) signing with your name (d) a clear subject line
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
7. 7.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) emojis to a principal (d) no subject line
8. 8.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a silly email ID (d) ALL CAPITAL LETTERS
9. 9.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) short paragraphs (d) a sensible email ID
11. 11.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
12. 12.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
15. 15.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
16. 16.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) no name at the end (d) a polite greeting
17. 17.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
18. 18.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) short paragraphs (d) replying within a day
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) naming the attachment (d) checking spelling
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) text-message spelling (d) ALL CAPITAL LETTERS
21. 21.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) signing with your name (d) a sensible email ID
22. 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) replying within a day (d) a sensible email ID
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
26. 26.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
27. 27.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a good email habit? (a) no name at the end (b) a silly email ID (c) ALL CAPITAL LETTERS (d) checking spelling
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) signing with your name (d) ALL CAPITAL LETTERS
33. 33.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
34. 34.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
35. 35.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
37. 37.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
38. 38.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) short paragraphs (d) emojis to a principal
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off

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