Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 9 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) short paragraphs
4. 4.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) replying within a day (d) no name at the end
5. 5.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) ALL CAPITAL LETTERS
8. 8.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) a silly email ID (d) forgetting the file
9. 9.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
10. 10.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
13. 13.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
20. 20.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
21. 21.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
22. 22.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) a sensible email ID (d) forgetting the file
24. 24.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
25. 25.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
28. 28.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a silly email ID (d) no name at the end
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
30. 30.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) no subject line (d) a clear subject line
31. 31.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) no name at the end (d) naming the attachment
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) text-message spelling (d) no subject line
33. 33.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) short paragraphs
35. 35.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
36. 36.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
37. 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) checking spelling (d) no subject line
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
40. 40.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line

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