Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 81 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) emojis to a principal
2. 2.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) checking spelling (d) no subject line
3. 3.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
4. 4.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
5. 5.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
6. 6.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
16. 16.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
19. 19.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) ALL CAPITAL LETTERS (d) a clear subject line
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
21. 21.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) forgetting the file (d) a clear subject line
22. 22.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) naming the attachment (d) one huge paragraph
25. 25.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
27. 27.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a sensible email ID
31. 31.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
32. 32.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) naming the attachment (d) a silly email ID
33. 33.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) no subject line (d) ALL CAPITAL LETTERS
34. 34.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) emojis to a principal (d) checking spelling
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
36. 36.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) a clear subject line (c) text-message spelling (d) a silly email ID
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

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