Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 807 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) a polite greeting (d) signing with your name
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
4. 4.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
5. 5.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) no subject line (d) forgetting the file
6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) one huge paragraph (d) signing with your name
8. 8.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) short paragraphs (d) ALL CAPITAL LETTERS
10. 10.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) a clear subject line
12. 12.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
18. 18.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
20. 20.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no subject line (d) a silly email ID
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a silly email ID (d) one huge paragraph
26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
27. 27.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
28. 28.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
29. 29.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
30. 30.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) signing with your name (d) a polite greeting
32. 32.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
33. 33.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) no name at the end (d) naming the attachment
34. 34.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
35. 35.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
36. 36.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
37. 37.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
38. 38.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students