Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 810 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) checking spelling (d) replying within a day
4. 4.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) no name at the end (d) short paragraphs
7. 7.Which of these is a good email habit? (a) text-message spelling (b) replying within a day (c) forgetting the file (d) no name at the end
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
9. 9.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
10. 10.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) checking spelling (d) a silly email ID
11. 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
12. 12.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) forgetting the file (d) a polite greeting
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
15. 15.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
16. 16.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) replying within a day (d) checking spelling
17. 17.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
20. 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
21. 21.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) replying within a day (d) text-message spelling
22. 22.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
23. 23.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
24. 24.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
25. 25.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) forgetting the file (d) a silly email ID
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
28. 28.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
29. 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
30. 30.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) no subject line (d) checking spelling
32. 32.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) text-message spelling (d) short paragraphs
33. 33.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) forgetting the file (d) a polite greeting
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.Which of these is a good email habit? (a) naming the attachment (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) forgetting the file
40. 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) signing with your name (d) short paragraphs

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