Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 811 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
2. 2.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
4. 4.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
5. 5.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) forgetting the file (d) a polite greeting
7. 7.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) text-message spelling (d) a silly email ID
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) one huge paragraph (d) a polite greeting
9. 9.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) no name at the end (c) a polite greeting (d) short paragraphs
11. 11.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
12. 12.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) text-message spelling (d) no name at the end
13. 13.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
14. 14.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
15. 15.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
16. 16.Which of these is a poor email habit? (a) short paragraphs (b) one huge paragraph (c) a polite greeting (d) checking spelling
17. 17.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) forgetting the file (d) a sensible email ID
19. 19.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
20. 20.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) no subject line (d) a sensible email ID
21. 21.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a polite greeting (d) text-message spelling
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
23. 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) signing with your name
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
28. 28.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) forgetting the file (d) no subject line
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) a silly email ID
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
33. 33.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
34. 34.Which of these is a good email habit? (a) no subject line (b) replying within a day (c) forgetting the file (d) emojis to a principal
35. 35.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
36. 36.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) short paragraphs (d) a silly email ID
37. 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) a silly email ID (d) no subject line

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