Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 812 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
2. 2.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no name at the end (d) no subject line
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no subject line (d) replying within a day
5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
8. 8.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) a polite greeting (d) no name at the end
9. 9.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
10. 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
12. 12.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
13. 13.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) short paragraphs (d) a clear subject line
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) text-message spelling (d) naming the attachment
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) a clear subject line (d) ALL CAPITAL LETTERS
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
23. 23.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
25. 25.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) short paragraphs
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) a sensible email ID
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a clear subject line (d) signing with your name
31. 31.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
33. 33.Which of these is a good email habit? (a) replying within a day (b) no subject line (c) a silly email ID (d) no name at the end
34. 34.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) replying within a day (d) no subject line
36. 36.Which of these is a poor email habit? (a) emojis to a principal (b) checking spelling (c) a clear subject line (d) signing with your name
37. 37.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
38. 38.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting

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