Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 816 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) no name at the end (d) replying within a day
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
5. 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) signing with your name (c) text-message spelling (d) emojis to a principal
7. 7.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
8. 8.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
9. 9.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
13. 13.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) forgetting the file (d) a sensible email ID
15. 15.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
16. 16.Which of these is a good email habit? (a) replying within a day (b) a silly email ID (c) text-message spelling (d) no subject line
17. 17.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) checking spelling (d) no name at the end
21. 21.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
23. 23.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
24. 24.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
25. 25.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
27. 27.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
28. 28.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) no subject line
29. 29.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) in all capitals (d) with many emojis
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be left blank (d) be a joke
32. 32.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
33. 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
35. 35.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
36. 36.Which of these is a poor email habit? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) signing with your name
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) a polite greeting
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) naming the attachment (d) replying within a day
39. 39.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
40. 40.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment

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