Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 817 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
2. 2.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) text-message spelling
3. 3.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) naming the attachment (d) a clear subject line
5. 5.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
6. 6.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
8. 8.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) no subject line (d) a clear subject line
9. 9.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
10. 10.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) checking spelling (d) a clear subject line
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) one huge paragraph (d) no name at the end
12. 12.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) short paragraphs (d) one huge paragraph
13. 13.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) replying within a day (d) short paragraphs
14. 14.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
15. 15.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a sensible email ID (d) ALL CAPITAL LETTERS
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) a clear subject line (d) ALL CAPITAL LETTERS
18. 18.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) emojis to a principal (d) signing with your name
20. 20.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
21. 21.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) a polite greeting
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
25. 25.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) one huge paragraph (d) no subject line
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a polite greeting (d) a silly email ID
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
30. 30.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
33. 33.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) a clear subject line (d) no subject line
34. 34.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
36. 36.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no name at the end (d) a sensible email ID
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.Which of these is a good email habit? (a) signing with your name (b) one huge paragraph (c) emojis to a principal (d) a silly email ID
40. 40.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details

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