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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 820 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  2. 2.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) checking spelling (d) no subject line
  4. 4.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
  5. 5.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a polite greeting (d) one huge paragraph
  6. 6.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  9. 9.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) text-message spelling (d) a silly email ID
  10. 10.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
  11. 11.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  13. 13.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a sensible email ID (d) a silly email ID
  14. 14.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) emojis to a principal (d) ALL CAPITAL LETTERS
  15. 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  16. 16.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  17. 17.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  19. 19.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  20. 20.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) one huge paragraph (d) emojis to a principal
  21. 21.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  22. 22.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  23. 23.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) no subject line (d) emojis to a principal
  24. 24.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  25. 25.Which of these is a good email habit? (a) checking spelling (b) one huge paragraph (c) no name at the end (d) a silly email ID
  26. 26.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  27. 27.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) a clear subject line (d) signing with your name
  28. 28.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) ALL CAPITAL LETTERS (d) checking spelling
  29. 29.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  30. 30.Which of these is a good email habit? (a) no name at the end (b) a sensible email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
  31. 31.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  33. 33.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) a clear subject line (d) signing with your name
  35. 35.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) short paragraphs (d) forgetting the file
  36. 36.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  37. 37.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  38. 38.🔍 Which is the odd one out? (a) checking spelling (b) no name at the end (c) signing with your name (d) replying within a day
  39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  40. 40.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) emojis to a principal (d) ALL CAPITAL LETTERS

Answer key

  1. the greeting
  2. a good email habit
  3. no subject line
  4. sum up the email
  5. a polite greeting
  6. a poor email habit
  7. the subject line
  8. the greeting
  9. a polite greeting
  10. formally and briefly
  11. a poor email habit
  12. the greeting
  13. a silly email ID
  14. signing with your name
  15. a good email habit
  16. the greeting
  17. the subject line
  18. a good email habit
  19. a poor email habit
  20. a clear subject line
  21. why you are writing
  22. a poor email habit
  23. signing with your name
  24. one based on your name
  25. checking spelling
  26. a polite thank-you line
  27. emojis to a principal
  28. ALL CAPITAL LETTERS
  29. the details
  30. a sensible email ID
  31. a poor email habit
  32. the subject line
  33. the sign-off
  34. text-message spelling
  35. forgetting the file
  36. a good email habit
  37. the subject line
  38. no name at the end
  39. a good email habit
  40. naming the attachment

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