Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 827 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a sensible email ID (d) naming the attachment
3. 3.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
4. 4.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
5. 5.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
7. 7.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
8. 8.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
10. 10.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
11. 11.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
12. 12.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
13. 13.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
15. 15.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) one huge paragraph (d) a silly email ID
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) signing with your name (d) emojis to a principal
19. 19.Which of these is a good email habit? (a) no name at the end (b) one huge paragraph (c) signing with your name (d) ALL CAPITAL LETTERS
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
22. 22.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) no subject line (d) emojis to a principal
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
24. 24.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) text-message spelling
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
27. 27.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
28. 28.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) ALL CAPITAL LETTERS (d) signing with your name
31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
32. 32.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
33. 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
34. 34.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
35. 35.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) forgetting the file (d) checking spelling
36. 36.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
37. 37.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) no name at the end (d) signing with your name
40. 40.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line

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