Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 828 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
2. 2.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
3. 3.Which of these is a good email habit? (a) no name at the end (b) forgetting the file (c) no subject line (d) a sensible email ID
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
7. 7.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
9. 9.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
12. 12.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
14. 14.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) short paragraphs
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) forgetting the file (d) replying within a day
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a silly email ID (d) short paragraphs
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) one huge paragraph (d) forgetting the file
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) a sensible email ID (d) no name at the end
22. 22.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
23. 23.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) a sensible email ID (d) naming the attachment
26. 26.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
27. 27.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) a sensible email ID (d) emojis to a principal
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
32. 32.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) one huge paragraph (d) naming the attachment
35. 35.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
36. 36.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) short paragraphs
38. 38.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
40. 40.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke

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