Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 829 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
2. 2.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a polite greeting (d) short paragraphs
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
4. 4.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
7. 7.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a polite greeting
10. 10.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) a sensible email ID (d) one huge paragraph
12. 12.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
13. 13.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) text-message spelling
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
16. 16.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) emojis to a principal (d) a silly email ID
18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) checking spelling (d) a sensible email ID
19. 19.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
21. 21.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a sensible email ID
22. 22.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a clear subject line (d) replying within a day
23. 23.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
24. 24.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) ALL CAPITAL LETTERS (d) no subject line
27. 27.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) one huge paragraph
30. 30.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
33. 33.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
34. 34.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) emojis to a principal
36. 36.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
38. 38.Which of these is a poor email habit? (a) replying within a day (b) short paragraphs (c) a clear subject line (d) no subject line
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) forgetting the file (d) signing with your name
40. 40.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit

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