Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 836 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) signing with your name (d) checking spelling
3. 3.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) short paragraphs
4. 4.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
7. 7.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
8. 8.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) checking spelling (d) emojis to a principal
9. 9.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) one huge paragraph (d) a silly email ID
10. 10.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) text-message spelling (d) replying within a day
11. 11.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) replying within a day (d) text-message spelling
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) a sensible email ID (d) checking spelling
15. 15.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
16. 16.Which of these is a poor email habit? (a) checking spelling (b) ALL CAPITAL LETTERS (c) short paragraphs (d) naming the attachment
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) replying within a day (d) one huge paragraph
18. 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
19. 19.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
20. 20.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
23. 23.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) emojis to a principal
24. 24.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
25. 25.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
27. 27.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
31. 31.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) a clear subject line (d) no name at the end
32. 32.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) emojis to a principal (d) replying within a day
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) checking spelling (d) no subject line
36. 36.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a silly email ID (d) signing with your name
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a polite greeting (d) ALL CAPITAL LETTERS
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students