Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 837 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
2. 2.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
3. 3.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
4. 4.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
6. 6.🔍 Which is the odd one out? (a) a clear subject line (b) no subject line (c) short paragraphs (d) a sensible email ID
7. 7.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
8. 8.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) checking spelling (d) a polite greeting
9. 9.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) no subject line (d) a clear subject line
10. 10.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
11. 11.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
13. 13.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a sensible email ID (d) a clear subject line
15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) replying within a day
16. 16.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
18. 18.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
19. 19.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) a polite greeting (d) ALL CAPITAL LETTERS
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
24. 24.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) emojis to a principal (d) one huge paragraph
28. 28.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
29. 29.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
30. 30.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) a clear subject line (d) emojis to a principal
31. 31.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) no name at the end (d) a silly email ID
34. 34.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
35. 35.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
36. 36.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) forgetting the file (d) a clear subject line
38. 38.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) signing with your name (d) a silly email ID
39. 39.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) forgetting the file (d) no subject line
40. 40.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling

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