Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 838 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
2. 2.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
5. 5.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) no subject line (d) checking spelling
7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) replying within a day (c) a sensible email ID (d) checking spelling
8. 8.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
9. 9.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
10. 10.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
15. 15.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
16. 16.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) a clear subject line (d) short paragraphs
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a polite greeting
20. 20.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
22. 22.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
28. 28.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
29. 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
30. 30.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) a polite greeting (d) text-message spelling
31. 31.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) a silly email ID (d) emojis to a principal
32. 32.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
33. 33.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) ALL CAPITAL LETTERS (d) one huge paragraph
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) short paragraphs (d) a silly email ID
35. 35.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
36. 36.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) short paragraphs (d) ALL CAPITAL LETTERS
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) emojis to a principal
38. 38.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
39. 39.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) a silly email ID (d) emojis to a principal
40. 40.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no subject line

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