Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 839 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a polite greeting
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
4. 4.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
6. 6.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
7. 7.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) no name at the end (d) a polite greeting
8. 8.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no subject line
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) naming the attachment (d) a polite greeting
13. 13.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
14. 14.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) naming the attachment
16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) no name at the end (d) a sensible email ID
19. 19.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) ALL CAPITAL LETTERS (d) naming the attachment
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
22. 22.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) signing with your name (d) one huge paragraph
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) emojis to a principal (d) signing with your name
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) a polite greeting (d) a clear subject line
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
32. 32.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
33. 33.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) forgetting the file (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a clear subject line (d) text-message spelling
35. 35.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
36. 36.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) forgetting the file (d) a polite greeting
38. 38.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) a polite greeting (d) a silly email ID
39. 39.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) replying within a day
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off

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