Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 840 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
2. 2.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
3. 3.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
7. 7.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
8. 8.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
9. 9.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) signing with your name (d) short paragraphs
12. 12.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) replying within a day (d) short paragraphs
15. 15.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
16. 16.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
18. 18.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) a silly email ID (d) short paragraphs
22. 22.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
24. 24.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
25. 25.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
26. 26.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) naming the attachment
27. 27.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
28. 28.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) short paragraphs (d) checking spelling
29. 29.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) one huge paragraph (d) naming the attachment
33. 33.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
34. 34.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) a sensible email ID (d) naming the attachment
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
36. 36.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) no name at the end (d) checking spelling
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
39. 39.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
40. 40.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) signing with your name

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