Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 84 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a polite greeting (d) forgetting the file
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) signing with your name (d) no name at the end
4. 4.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) naming the attachment (d) no name at the end
6. 6.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
11. 11.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a sensible email ID (d) no subject line
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
15. 15.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
17. 17.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) emojis to a principal (d) no name at the end
21. 21.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) text-message spelling (d) a polite greeting
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
24. 24.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
25. 25.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) naming the attachment (d) short paragraphs
26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
27. 27.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) emojis to a principal (d) replying within a day
28. 28.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) checking spelling
31. 31.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
33. 33.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
34. 34.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) checking spelling (d) a polite greeting
35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) checking spelling (d) a sensible email ID
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
38. 38.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
39. 39.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) text-message spelling (d) a clear subject line

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