Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 2.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) emojis to a principal
- 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 4.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) replying within a day (d) ALL CAPITAL LETTERS
- 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 7.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) no subject line
- 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 9.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) naming the attachment (d) checking spelling
- 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 11.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) naming the attachment
- 12.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 13.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) a clear subject line
- 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 16.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
- 17.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 18.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 19.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 20.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 21.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) naming the attachment (d) forgetting the file
- 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 24.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 25.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) a silly email ID (d) forgetting the file
- 26.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 27.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
- 28.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) a clear subject line
- 29.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 30.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
- 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 32.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) no name at the end (d) short paragraphs
- 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 34.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
- 35.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
- 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 38.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
Answer key
- the subject line
- emojis to a principal
- a good email habit
- ALL CAPITAL LETTERS
- why you are writing
- a good email habit
- signing with your name
- the subject line
- emojis to a principal
- a good email habit
- naming the attachment
- the sign-off
- a clear subject line
- a polite thank-you line
- the sign-off
- sum up the email
- a poor email habit
- a poor email habit
- the greeting
- the sign-off
- forgetting the file
- a good email habit
- the sign-off
- the greeting
- signing with your name
- the greeting
- one based on your name
- text-message spelling
- the subject line
- after a few working days
- the subject line
- no name at the end
- a poor email habit
- read it once more
- that a file is attached
- a polite thank-you line
- a polite thank-you line
- a good email habit
- a poor email habit
- formally and briefly
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