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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 85 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  2. 2.Which of these is a poor email habit? (a) a clear subject line (b) naming the attachment (c) checking spelling (d) emojis to a principal
  3. 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  4. 4.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) replying within a day (d) ALL CAPITAL LETTERS
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  6. 6.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  7. 7.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) one huge paragraph (d) no subject line
  8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  9. 9.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) naming the attachment (d) checking spelling
  10. 10.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  11. 11.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) naming the attachment
  12. 12.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) no subject line (d) a clear subject line
  14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  16. 16.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
  17. 17.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  18. 18.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  20. 20.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  21. 21.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) naming the attachment (d) forgetting the file
  22. 22.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  23. 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  24. 24.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  25. 25.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) a silly email ID (d) forgetting the file
  26. 26.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  27. 27.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
  28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) text-message spelling (d) a clear subject line
  29. 29.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  30. 30.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
  31. 31.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) no name at the end (d) short paragraphs
  33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  34. 34.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
  35. 35.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
  36. 36.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  38. 38.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  40. 40.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis

Answer key

  1. the subject line
  2. emojis to a principal
  3. a good email habit
  4. ALL CAPITAL LETTERS
  5. why you are writing
  6. a good email habit
  7. signing with your name
  8. the subject line
  9. emojis to a principal
  10. a good email habit
  11. naming the attachment
  12. the sign-off
  13. a clear subject line
  14. a polite thank-you line
  15. the sign-off
  16. sum up the email
  17. a poor email habit
  18. a poor email habit
  19. the greeting
  20. the sign-off
  21. forgetting the file
  22. a good email habit
  23. the sign-off
  24. the greeting
  25. signing with your name
  26. the greeting
  27. one based on your name
  28. text-message spelling
  29. the subject line
  30. after a few working days
  31. the subject line
  32. no name at the end
  33. a poor email habit
  34. read it once more
  35. that a file is attached
  36. a polite thank-you line
  37. a polite thank-you line
  38. a good email habit
  39. a poor email habit
  40. formally and briefly

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