Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 841 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
3. 3.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
4. 4.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
5. 5.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) no subject line (d) a silly email ID
6. 6.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
9. 9.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
11. 11.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
12. 12.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) replying within a day
14. 14.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
15. 15.Which of these is a poor email habit? (a) text-message spelling (b) a sensible email ID (c) signing with your name (d) replying within a day
16. 16.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
20. 20.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
21. 21.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a polite greeting (d) a clear subject line
23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a polite greeting
25. 25.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) short paragraphs (d) a silly email ID
26. 26.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) signing with your name (d) no subject line
27. 27.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
28. 28.Which of these is a poor email habit? (a) checking spelling (b) no name at the end (c) a clear subject line (d) replying within a day
29. 29.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
31. 31.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
32. 32.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
33. 33.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) short paragraphs (d) no subject line
35. 35.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
36. 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) no subject line (d) no name at the end
38. 38.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
39. 39.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) short paragraphs (d) a polite greeting
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students