Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 845 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) naming the attachment (d) no subject line
2. 2.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
3. 3.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) forgetting the file (d) a polite greeting
5. 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
6. 6.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
8. 8.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
9. 9.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) one huge paragraph (d) ALL CAPITAL LETTERS
10. 10.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
11. 11.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) one huge paragraph (d) ALL CAPITAL LETTERS
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
13. 13.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) naming the attachment (d) one huge paragraph
14. 14.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a polite greeting (d) checking spelling
16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
17. 17.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the greeting (d) the sign-off
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
20. 20.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
21. 21.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
22. 22.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
23. 23.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
24. 24.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
27. 27.🔍 Which is the odd one out? (a) replying within a day (b) short paragraphs (c) a clear subject line (d) no subject line
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) signing with your name (c) a clear subject line (d) short paragraphs
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
31. 31.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) checking spelling (d) no name at the end
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) checking spelling (d) signing with your name
35. 35.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
36. 36.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) emojis to a principal (d) naming the attachment
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off

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