Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 846 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) signing with your name (d) a silly email ID
2. 2.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a sensible email ID (d) a polite greeting
5. 5.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a polite greeting (d) no subject line
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) a clear subject line
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
8. 8.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) short paragraphs (c) forgetting the file (d) a silly email ID
12. 12.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) ALL CAPITAL LETTERS
13. 13.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) forgetting the file (d) a sensible email ID
15. 15.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
16. 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
17. 17.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
18. 18.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) replying within a day (d) short paragraphs
19. 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) no subject line (c) ALL CAPITAL LETTERS (d) a sensible email ID
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a silly email ID (d) naming the attachment
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
24. 24.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) short paragraphs (d) ALL CAPITAL LETTERS
25. 25.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a sensible email ID
26. 26.Which of these is a good email habit? (a) replying within a day (b) one huge paragraph (c) no name at the end (d) ALL CAPITAL LETTERS
27. 27.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) no subject line (d) no name at the end
28. 28.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
29. 29.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
30. 30.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) one huge paragraph (d) replying within a day
31. 31.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
32. 32.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) signing with your name
35. 35.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) replying within a day (d) text-message spelling
37. 37.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) forgetting the file (d) checking spelling
38. 38.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) ALL CAPITAL LETTERS (d) one huge paragraph
39. 39.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.Which of these is a poor email habit? (a) one huge paragraph (b) a sensible email ID (c) a polite greeting (d) checking spelling

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