Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 849 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
2. 2.Which of these is a poor email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a polite greeting
3. 3.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
4. 4.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
5. 5.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a polite greeting (d) text-message spelling
6. 6.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) emojis to a principal (d) a sensible email ID
7. 7.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a silly email ID (d) naming the attachment
10. 10.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) replying within a day (d) checking spelling
12. 12.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
13. 13.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
16. 16.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
17. 17.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) one huge paragraph (d) text-message spelling
19. 19.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
21. 21.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) text-message spelling (d) a polite greeting
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
27. 27.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
28. 28.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) no name at the end (d) naming the attachment
30. 30.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
31. 31.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
32. 32.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
33. 33.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) checking spelling (d) no subject line
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) text-message spelling (c) signing with your name (d) a clear subject line
37. 37.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) replying within a day (d) a sensible email ID
39. 39.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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