Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
- 5.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a silly email ID (d) naming the attachment
- 6.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 8.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a clear subject line (d) no subject line
- 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 10.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
- 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
- 13.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
- 14.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) one huge paragraph (d) a polite greeting
- 15.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 16.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) no subject line
- 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 18.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 19.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
- 20.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) a sensible email ID
- 21.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a silly email ID (d) a clear subject line
- 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 23.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) text-message spelling
- 24.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) emojis to a principal (d) one huge paragraph
- 25.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
- 26.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a polite greeting (d) replying within a day
- 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
- 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 31.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) short paragraphs
- 32.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) short paragraphs (d) no name at the end
- 33.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) a polite greeting
- 34.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) replying within a day
- 35.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
- 36.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) a clear subject line (d) short paragraphs
- 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 38.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
Answer key
- why you are writing
- the subject line
- the subject line
- that a file is attached
- a silly email ID
- the greeting
- a good email habit
- a clear subject line
- a poor email habit
- replying within a day
- the sign-off
- after a few working days
- ALL CAPITAL LETTERS
- one huge paragraph
- the greeting
- checking spelling
- formally and briefly
- the subject line
- signing with your name
- a sensible email ID
- a clear subject line
- the subject line
- text-message spelling
- signing with your name
- a sensible email ID
- emojis to a principal
- a good email habit
- one based on your name
- the main message
- why you are writing
- a silly email ID
- short paragraphs
- a polite greeting
- one huge paragraph
- read it once more
- emojis to a principal
- the greeting
- the subject line
- a good email habit
- a polite thank-you line
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