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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 850 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  4. 4.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
  5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a silly email ID (d) naming the attachment
  6. 6.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  7. 7.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a clear subject line (d) no subject line
  9. 9.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  10. 10.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) replying within a day (d) ALL CAPITAL LETTERS
  11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
  13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
  14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) one huge paragraph (d) a polite greeting
  15. 15.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  16. 16.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) checking spelling (d) no subject line
  17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
  18. 18.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  19. 19.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
  20. 20.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) one huge paragraph (d) a sensible email ID
  21. 21.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) a silly email ID (d) a clear subject line
  22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  23. 23.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) text-message spelling
  24. 24.Which of these is a good email habit? (a) signing with your name (b) forgetting the file (c) emojis to a principal (d) one huge paragraph
  25. 25.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
  26. 26.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) a polite greeting (d) replying within a day
  27. 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
  29. 29.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  30. 30.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a silly email ID (d) short paragraphs
  32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) short paragraphs (d) no name at the end
  33. 33.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) a polite greeting
  34. 34.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) one huge paragraph (d) replying within a day
  35. 35.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
  36. 36.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) a clear subject line (d) short paragraphs
  37. 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  38. 38.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  39. 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  40. 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name

Answer key

  1. why you are writing
  2. the subject line
  3. the subject line
  4. that a file is attached
  5. a silly email ID
  6. the greeting
  7. a good email habit
  8. a clear subject line
  9. a poor email habit
  10. replying within a day
  11. the sign-off
  12. after a few working days
  13. ALL CAPITAL LETTERS
  14. one huge paragraph
  15. the greeting
  16. checking spelling
  17. formally and briefly
  18. the subject line
  19. signing with your name
  20. a sensible email ID
  21. a clear subject line
  22. the subject line
  23. text-message spelling
  24. signing with your name
  25. a sensible email ID
  26. emojis to a principal
  27. a good email habit
  28. one based on your name
  29. the main message
  30. why you are writing
  31. a silly email ID
  32. short paragraphs
  33. a polite greeting
  34. one huge paragraph
  35. read it once more
  36. emojis to a principal
  37. the greeting
  38. the subject line
  39. a good email habit
  40. a polite thank-you line

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