Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 86 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
2. 2.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no name at the end (d) a polite greeting
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) forgetting the file (d) a silly email ID
5. 5.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
7. 7.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) emojis to a principal (d) one huge paragraph
9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no subject line (d) replying within a day
10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) signing with your name (d) ALL CAPITAL LETTERS
12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
15. 15.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
16. 16.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) one huge paragraph (d) naming the attachment
18. 18.Which of these is a poor email habit? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) no name at the end
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) one huge paragraph
22. 22.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
24. 24.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) checking spelling (d) a sensible email ID
26. 26.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
28. 28.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a sensible email ID (d) no subject line
32. 32.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) naming the attachment (d) emojis to a principal
34. 34.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no subject line (d) forgetting the file
35. 35.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
36. 36.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
37. 37.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) signing with your name (d) a clear subject line
38. 38.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
39. 39.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) forgetting the file (d) text-message spelling
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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