Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 851 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
3. 3.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) short paragraphs (d) ALL CAPITAL LETTERS
6. 6.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
7. 7.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) no subject line
8. 8.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
11. 11.Which of these is a good email habit? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a silly email ID
12. 12.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
14. 14.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
16. 16.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) a clear subject line (d) emojis to a principal
19. 19.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
20. 20.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) replying within a day (d) text-message spelling
21. 21.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
22. 22.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
23. 23.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) naming the attachment (d) emojis to a principal
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
25. 25.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
26. 26.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) replying within a day (d) emojis to a principal
27. 27.Which of these is a poor email habit? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) replying within a day
28. 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
30. 30.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) a sensible email ID (d) naming the attachment
31. 31.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) a silly email ID (d) no subject line
32. 32.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) emojis to a principal (d) a polite greeting
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) checking spelling
34. 34.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
35. 35.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
36. 36.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) short paragraphs (d) signing with your name
38. 38.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
40. 40.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit

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